Female technician inspecting machinary

Frequently Asked Questions

The following is a list of questions we frequently get from prospective students interested in our program.


1. What does the program cost and what payment options are available?

The total cost of the Automation Technician Certificate Program is $1780. There are two payment options.

Option 1 - Full Registration: $1780
Students register and pay for the complete program at one time.
Option 2 - Pay-As-You-Learn Registration

Initial registration is $560 (includes all learning materials, laboratory simulation software, user guides and Module 1) and registration for each of the remaining 17 can be purchased singly or in groups at a later date.

2. Is the Automation Technician Certificate training program accredited?

Yes our program is accredited. George Brown College is a fully-accredited post-secondary institution operating under the authority of the Ministry of Advanced Education and Skills Development in the Province of Ontario. The College received its Charter in 1967 and operates four campuses in Toronto, Canada with over 15,000 full-time and 61,000 continuing education students. All certificates, diplomas, and degrees conferred by George Brown College are done so under the power vested in its Board of Governors through the Government of Ontario. George Brown College is a member of the Colleges and Institutes Canada (CICan) which is a national organization consisting of over 200 post-secondary institutions.

10. What kind of technical and tutorial support is offered?

While enrolled in the program, students receive technical and tutorial support from the program's Technical Training Distance Learning Student Support Center. The Student Support Center is open Monday through Friday, from 9:00 am until 10:00 pm and Saturday 10:00 am to 5:00 pm (Eastern Standard Time) and can be contacted by email at info@gbctechtraining.com.

12. Does this program have industry recognition?

The program primarily prepares you for employment and/or further on-the-job training in a variety of positions in field including automation, process control, PLCs, robotics, and motor control. Typical job related activities may involve assembly, installation, maintenance, testing, troubleshooting, repair and upgrading of equipment and systems used in industrial processes.

13. What computer hardware and software is needed to complete the program?

Students must have access to a personal computer with the following minimum configuration;

  • USB Port & Sound Card
  • Intel Pentium or equivalent
  • 512 MB RAM (1 GB recommended)
  • 250 MB of available disk space
  • Windows 7/ Windows 8/Windows 8.1/Windows 10
  • 32 and 64 bit compatible
  • Internet Access
  • Email Account

14. What is the Honor System Policy?

Once enrolled in the Automation program, you are responsible for obeying and supporting an honor system that prohibits lying, cheating, or stealing in relation to the academic practices of George Brown College. The honor systems also required you to refrain from conduct that significantly impairs the welfare or the educational opportunities of others in the George Brown College community. You are expected to do your own work in all aspects of your program.

15. What is the withdrawal, drop and refund policy for this program?

To receive a tuition refund, a student must provide the Distance Education Support Services Center with a written Request to Withdraw letter no later than ten business days after receiving the course materials. There will be a $20 administration fee charged, per module, to process the refund. Please note that there is no refund on the Interactive Learning Package (USB).

Allow 4 to 6 weeks for processing and mail delivery of tuition refund checks. If you do not receive your tuition refund check within 6 weeks of submitting your Request to Withdraw letter please contact the Distance Education Support Services Center toll-free at 1-888-553-5333.

Please include the following information in your Request to Withdraw letter:
1. Name
2. Student Number
3. Course Registration Number
4. Reason for withdrawal
5. Signature

A Request to Withdraw refund letter should be faxed to the Distance Education Support Services Center at (416) 415-4683 or mailed to George Brown College, Distance Education Support Services Center, PO Box 1015 Station B, Toronto, Ontario Canada, M5T 2T9.